Privacy policy

Last updated: 9 November 2026

Draft: pending legal review. Details in square brackets will be completed. The Turkish version prevails.

This policy explains which personal data is processed when you use the Kanat app and kanattr.com. Data controller: [Company name], [address]. Contact: [contact email].

Data we process

• Account: phone number, name, language, age confirmation and the date of your KVKK consent.
• Location (passenger/sender): pickup and drop-off, only while you use the app.
• Location (rider): only in rider mode while online, including in the background. Sharing stops when you go offline.
• Rider application: ID, live selfie, driving licence, vehicle registration, traffic insurance, criminal record certificate, plate and IBAN.
• Rides and packages: route, amount, payment method, recipient name and phone.
• Payments: card payments are processed by Stripe; card details are not stored on Kanat servers.

Sharing and international transfer

Data is shared only as needed to provide the service with: hosting and database (Supabase, London, UK), maps and routing (Google), card payments (Stripe) and SMS. As the database is outside Türkiye, the transfer relies on your explicit consent under KVKK art. 9 and the required undertakings.

Your rights

Contact [contact email] to exercise your rights. You can delete your account in the app; see account deletion.